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Aug 11, 2015, 2:06 PM
22 Posts

New Server install - message disclaimer not added

  • Category: Administration
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator
  • Tags:
  • Replies: 1

Hi

I have installed a new domino server into an existing Domino Domain.

Mail routing is working fine both internally and externally for the new server.

However, I have an odd problem.

Any mail leaving us destined for the internet, passes through Clearswift Secure Mail Gateway and it should add a Legal disclaimer at the footer of all outbound emails.

Any emails sent from the existing domino server outbound gets the text added, however any email sent outbound from the new domino server do not.

The same mail rule is being triggered on Clearswift Secure Mail Gateway.  Therefore, I think it is something to do with a domino setting on the new serve

Any help gratefully received.

Thanks

Aug 11, 2015, 3:06 PM
22 Posts
New Server install - message disclaimer not added

Found the reason - notes client edit / online profile.

Changed under Mail - Format for messages addressed to internet addresses: Was set to MIME format - changed to Notes Rich Text format - now received ok in yahoo mail account.

 


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal